Request Application
Brief
The world's largest flooring company was in need of a way to process requests for custom 3D renderings for their potential clients. This solution was implement to help bring structure and flow to the request process for their Account Managers, Administration, Designers and Estimators.
My Role
As Product Manager I was tasked with redesigning the current tool to be more user friendly for all internal parties. At the beginning of the project I conducted user research, an internal work session and user interviews. Once I compiled all of my findings I created wireframes and a prototype that was tested on the client. The client's feedback and my collaboration with the development team allowed for minor tweaks to the design. Those designs were then ready to move into development where I managed their production.
About
Improvements to the tool included a revision and restructuring of the form fields, ease of product selection and file uploading, color indicators, notifications, a decline request feature, history section and improved revision process.